Mondays. Whether I'm off from work or not.
We do an open inventory report on Monday, to make sure we're on track for moving our volume. The woman who reports directly to me is a great person, but a zero in terms of handling analytics. I've tried to teach her for the last year to no avail, unless I give her direct instructions for every single step, she screws up some aspect of the report and work assignments. This pisses off the staff, who come straight to me to complian because they're all Type A and don't like mixed messages.
So mostly, I slog through several hundred cases along with all the "MUST READ" now emails that are all "PRIORITY #1". I keep asking the IT guys to install spam controls on my lotus notes. My Boss, a great guy, is always most needy on Mondays. So between the report, the cases, the staff, and the emails, I get a phonecall from him every fifteen minutes.
About every other call is something insane from 'senior management', so by mid afternoon my whole "be the bhuddist and don't react" has been dumped in the trash and I'm on the ledge: not to jump, to throw people off. In the afternnon, the long calls turn into "Come see me in my office" - where we 'problem solve'. I get nothing done. EVER.
You'd think it would be better if I'm off? Nope. Even out of state, I get calls. For some reason, no one can deal with things on my days off without calling me five or six times. By the last call, I'm pissed, and ask the inevitable "Do I need to come in and fix this myself?"
I now tell everyone they need to go through either my boss to call me, or if he's out, the Assistant Vice President. They will make the decision on calling me at home. This includes the other supervisors who work in the department. Tomorrow I have Monday off and I'm switching off the phones. It's my first Monday off in two months. I gave up taking them off because I wound up working all day. I hope tomorrow breaks the chain.
And on top of it all, I can never quite wake up on Monday. Go figure.
So yeah, it has to be Mondays.
Last edited by Ursula (Sunday, May 21, 2006 7:30 am)